Delivery Policy

At EV Home Charger Sdn. Bhd., we strive to ensure a smooth and efficient delivery experience for our customers. Here’s what you can expect from our standard delivery policy:

  1. Delivery Timeframe: Orders are typically processed within [insert processing time, e.g., 1-3 business days]. Once processed, standard delivery usually takes [insert delivery time, e.g., 3-7 business days] depending on your location.

  2. Shipping Areas: We currently deliver to nationwide within Malaysia[list areas or specify if it's nationwide or specific regions].

  3. Shipping Costs: Standard shipping is RMXXX[free/charged at a flat rate or calculated based on order total]. Any applicable shipping costs will be displayed at checkout.

  4. Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status.

  5. Delivery Issues: If you encounter any issues with your delivery, such as delays or missing items, please contact our customer service team at [insert contact information] within [insert timeframe, e.g., 7 days] of your expected delivery date.

  6. Signature Requirement: For security reasons, some deliveries may require a signature upon receipt.

  7. Delivery Hours: Deliveries are made during regular business hours, [insert days and times if applicable].

If you have any questions or need further assistance, please don’t hesitate to reach out to us. Thank you for choosing [Your Company Name]!